Return and Refund
At Eicoffice, we strive to provide high-quality products and services. If you are not completely satisfied with your purchase, please review our refund, exchange, warranty, and return guidelines below.
1. Refund Policy
- Eligibility for Refunds: To be eligible for a refund, you must request it within days of receiving your order.
- Condition of Items: Items must be unused, in their original packaging, and in the same condition that you received them.
2. Return Process
- Initiate a Return: To initiate a return, please contact our customer service team at with your order number and reason for return.
- Return Shipping: Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item. We recommend using a trackable shipping service or purchasing shipping insurance for returns over .
3. Exchanges
- Exchange Policy: If you need to exchange an item for the same item in a different size or color, please follow the return process above, and indicate your exchange request in the communication.
4. Warranty Policy
- Product Warranty: Our products come with a warranty of against manufacturing defects. If you experience any issues with your product within this warranty period, please contact us for assistance.
5. Non-Refundable Items
- Certain items may be non-refundable, including:
- Custom-made or personalized products
- Clearance items or final sale products
6. Processing Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within.
7. Contact Information
- For any questions or concerns regarding our Refund/Return Policy, please contact us at